｜來圖自訂款訂購須知｜來圖自訂款請加入
19naaaail工作室line@提供想製作的款式圖片後，將由我們協助討論：
・款式細節
・甲型選擇
・尺寸確認
・整體配色與修改方向
確認完成後，會依照款式難易度、配件素材、設計複雜度進行報價。
每款價格皆不同，需實際評估後報價為主。
報價與內容確認無誤後，
我們將為您修改專屬賣場並安排下單，
完成付款後即正式進入製作流程。
｜製作工期｜一般製作時間約為 5–30 天，
依排單狀況與款式複雜度而定（不含假日）。
如有急件需求請提前告知，
將視情況安排趕工，
急件需加收款式總金額 10% 之趕工費用。
｜注意事項｜・來圖訂製款一旦進入製作流程後：
不接受退款／退訂／取消／更改款式。
・手工製作商品皆會有些微差異，
包含色澤、暈染、筆觸、配件位置等，
無法與原圖完全 100% 一致。
・不同螢幕顯示可能產生些微色差，
實際顏色以實品為主。
・19naaaail 保留評估是否接單與調整設計細節之權利，
部分圖片款式可能因版權、素材或實際製作限制，
無法完全複製原設計。
感謝您的理解與喜歡 ♡
每一副都是專屬於你的手工作品。
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★❤︎●■
每副皆為手工製作，
可能會有些微正常手作痕跡，
如微小氣泡、細小粉塵、局部筆觸等，
不影響整體配戴與設計美感。
部分素材（亮片、貼紙、立體配件等）
因批次不同，可能會有些微差異。
若遇素材短缺，
將以相近色系與相同風格素材替換，
維持整體設計完整度與風格一致性。
每副穿戴甲皆附工具包乙份，內含：
・木棒
・酒精棉片
・果凍膠 ×2
・海綿搓條
補甲片請留言備注哪隻手指、或是甲片分碼號碼
＿＿
Each set is carefully handmade,
so slight handmade characteristics may occur,
such as tiny air bubbles, fine dust particles, or subtle brush marks.
These are considered normal and will not affect the overall wearability or design quality.
Some materials (such as glitter, stickers, or 3D charms) may vary slightly depending on production batches.
If certain materials become unavailable, they will be replaced with similar colors and materials of the same style to maintain the overall design consistency and aesthetic.
Each press-on nail set includes one tool kit containing:
- Wooden cuticle stick
- Alcohol prep pad
- Adhesive tabs ×2
- Nail buffer
For replacement nail pieces, please leave a note indicating:
- Which finger needs replacement, or
- The nail tip size number.
歡迎來到19naaaail!
𖤐 19 naaaail 訂購須知
（下單前請先閱讀）
01｜出貨時間
部分穿戴甲皆為接單後製作。
下單後約 1-5 天內製作&出貨，
若可接受等待時間再下單呦 ♡
02｜關於退換貨
穿戴甲屬個人衛生用品，
商品一經使用／開封後，
恕不接受退換貨，敬請理解。
03｜手工製作說明
每副皆為手工製作，
可能會有些微正常手作痕跡，
如微小氣泡、細小粉塵、局部筆觸等，
不影響整體配戴與設計美感。
04｜素材與配件
部分素材（亮片、貼紙、立體配件等）
因批次不同，可能會有些微差異。
若遇素材短缺，
將以相近色系與相同風格素材替換，
維持整體設計完整度與風格一致性。
05｜附贈工具包
每副穿戴甲皆附工具包乙份 ♡
內容包含：
・木棒
・酒精棉片
・果凍膠 ×2
・海綿搓條
售後保固說明
After-Sales & Warranty
19naaaail 的每一套穿戴甲均經過嚴格品管，我們重視每位客人的使用體驗，請放心選購。
✓ 保固範圍
- 甲片製作瑕疵（氣泡、脫層）
- 尺寸明顯與訂單不符
- 運送途中造成的損壞
- 正常使用下的甲片斷裂
✕ 不在保固範圍
- 人為碰撞或暴力損壞
- 自行拆除時導致的損壞
- 使用後超過 7 天才回報
- 佩戴不當（如暴力敲擊）
保養小提醒
Care Tips
正確使用可大幅延長穿戴甲的使用壽命：
- 避免長時間泡水或接觸清潔劑
- 拆除時以溫水浸泡，切勿暴力拉扯
- 取下後清潔甲片，陰涼處保存
- 重複佩戴前確認甲片背面乾淨無殘膠
- 建議使用本工作室果凍膠，以延長穿戴甲使用壽命
條款與細則
以下條款適用於19naaaail (19naaaail.com) 向您出售的所有產品。請在提交訂單之前細閱以下條款。
19naaaail網站上的產品圖片僅供說明之用。我們已盡力顯示產品的準確顏色，但我們無法保證任何裝置的顏色顯示都會準確反映產品的真實顏色。您訂購的產品可能與顯示的圖片略有不同。
19naaaail穿戴甲均由美甲師手工製成，每對均有細微差異 ，貨品以實物為準。
產品的價格將顯示在產品頁面當中。
我們已採取一切合理措施確保我們提供的產品價格正確，但在極少數情況下，價格明顯定價錯誤，我們將在接受您的訂單之前與您聯繫並提供解決建議。如果我們接受並處理您的訂單，而錯誤定價是明顯且不可避免的，並且您有理由認為這是錯誤定價，我們可能會取消訂單並退還您已支付的任何款項。如有任何爭議，19naaaail保留最終決定權。
送貨
訂單確認後，我們會在 3-5 個工作天內寄出商品。我們的訂單可透過交貨便、順豐速運或台灣郵政-至台灣、香港、澳門、澳洲、奧地利、比利時、加拿大、捷克、丹麥、芬蘭、法國、德國、愛爾蘭、意大利、日本、馬來西亞、荷蘭、紐西蘭、挪威、波蘭、葡萄牙、新加坡、韓國、西班牙、瑞典、瑞士、阿聯酋、英國、美國。
出貨後，您會收到一封包含追蹤號碼的電子郵件。
* 訂單處理和出貨僅在工作日進行。
* 在假日和極端天氣條件下，運輸可能需要額外的時間。
* 下訂單後，您的送貨地址將無法更改。 我們對發票上的錯誤地址不承擔任何責任。
* 如果您無法在送達時收到包裹，您的當地快遞人員將留下聯絡訊息，以便您做出其他安排。如需查詢包裹遞送情況，請聯絡您的當地快遞人員。
若出現不可抗力因素導致出貨延誤，我們將不承擔任何退款或罰款；但請放心，我們會盡一切努力盡快交付您的訂單。
退貨
基於衛生原因，任何情況下均不接受退貨或換貨。
如果產品有任何品質問題，請在 5 天內發送電郵至banhada.taiwan@gmail.com，並提供付款日期、訂單編號、產品詳細說明和照片。
我們將在5-10天內進行評估和驗證，並透過電子郵件提供解決方案。請注意，如上所述，如有任何爭議，19naaaail保留最終決定權。
隱私
我們高度重視個人資訊的保密性和安全性，尊重您的私隱和個人選擇，同時為您提供個性化服務。
您提供給我們的個人資訊以及我們在與您互動過程中收集的個人資訊將僅供19naaaail內部及必要的外部公司（例如交貨便、順豐速運）內部使用。
＿＿
Welcome to 19naaaail!
𖤐 19naaaail Order Information
(Please read carefully before placing your order)
01｜Processing & Shipping Time
Most press-on nails are handmade after the order is placed.
Please allow approximately 1–5 days for production and shipping after purchase.
Please place your order only if you are comfortable with the waiting time ♡
02｜Returns & Exchanges
Press-on nails are considered personal hygiene products.
For hygiene reasons, returns or exchanges are not accepted once the package has been opened or used.
Thank you for your understanding.
03｜Handmade Notice
Each set is individually handmade,
so slight handmade characteristics may occur, such as:
- Tiny air bubbles
- Fine dust particles
- Subtle brush marks
These are considered normal and will not affect the overall wearability or aesthetic quality of the design.
04｜Materials & Accessories
Some materials (such as glitter, stickers, or 3D charms) may vary slightly depending on production batches.
If certain materials become unavailable,
they may be replaced with similar colors and materials of the same style in order to maintain the overall design consistency and aesthetic.
05｜Included Tool Kit
Each press-on nail set includes one complimentary tool kit ♡
Contents:
- Wooden cuticle stick
- Alcohol prep pad
- Adhesive tabs ×2
- Nail buffer
After-Sales & Warranty
Every 19naaaail set undergoes quality inspection before shipment.
We value every customer’s experience, so please shop with confidence.
✓ Warranty Coverage
- Manufacturing defects (air bubbles, separation issues)
- Incorrect sizing significantly different from the order
- Damage caused during shipping
- Nail breakage under normal use
✕ Not Covered
- Damage caused by impact or improper handling
- Damage caused during self-removal
- Issues reported more than 7 days after delivery
- Improper wear or excessive force
Care Tips
Proper care can greatly extend the lifespan of your press-on nails:
- Avoid prolonged exposure to water or cleaning chemicals
- Soak in warm water before removal; never forcefully pull them off
- Clean nail tips after removal and store them in a cool, dry place
- Before reusing, ensure the back of the nail tip is clean and free of adhesive residue
- We recommend using our studio’s adhesive tabs for longer-lasting wear
Terms & Conditions
The following terms apply to all products sold by 19naaaail (19naaaail.com).
Please read carefully before placing your order.
Product images on the 19naaaail website are for illustrative purposes only.
While we strive to display product colors accurately, we cannot guarantee that your device’s display will perfectly reflect the actual product color.
The final product may vary slightly from the images shown.
All 19naaaail press-on nails are handmade by nail artists, and slight variations between each set are normal.
Actual products shall prevail.
Product prices will be displayed on the product page.
We make every reasonable effort to ensure pricing accuracy.
However, in rare cases of obvious pricing errors, we reserve the right to contact you before accepting your order and provide alternative solutions.
If an order is processed under a clearly incorrect price that should reasonably have been recognized as an error, we reserve the right to cancel the order and refund any payment made.
In the event of any dispute, 19naaaail reserves the final right of decision.
Shipping
After order confirmation, products will be shipped within 3–5 business days.
Orders may be shipped via:
- Convenience store delivery
- SF Express
- Taiwan Post
Shipping is available to:
Taiwan, Hong Kong, Macau, Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UAE, United Kingdom, and the United States.
Once your order has been shipped, you will receive a tracking number via email.
Please Note:
- Orders are processed and shipped only on business days.
- Shipping may take longer during holidays or severe weather conditions.
- Delivery addresses cannot be changed after the order is placed.
- We are not responsible for incorrect addresses provided by customers.
- If you miss the delivery, your local courier may leave contact information for redelivery arrangements.
In cases of force majeure causing shipping delays, refunds or penalties will not be provided.
However, we will do our best to deliver your order as soon as possible.
Returns
For hygiene reasons, returns and exchanges are not accepted under any circumstances.
If there is a product quality issue, please email us within 5 days at:
banhada.taiwan@gmail.com
Please include:
- Payment date
- Order number
- Product details
- Photos of the issue
Evaluation and verification may take approximately 5–10 days.
A resolution will be provided via email.
19naaaail reserves the final right of decision in the event of any dispute.
Privacy Policy
We highly value the confidentiality and security of your personal information.
Your privacy and personal choices are respected while we strive to provide personalized services.
Any personal information you provide, as well as information collected during interactions with us, will only be used internally by 19naaaail and necessary third-party service providers (such as delivery companies including SF Express and convenience store logistics).
![19naaaail [ 來圖自定 ]1](https://img.gogoshop.cloud/11ac6876/k59Ake_A-fa.png)
![19naaaail [ 來圖自定 ]1](https://img.gogoshop.cloud/cdn-cgi/image/f=auto,q=auto,width=400/11ac6876/k59Ake_A-fa.png)
